Quarantine!
Hey there!
As many of you know, we are a two person gig around here with just Cat and myself (Raven!) running things. On Sunday 07/30, we found out Cat was positive for COVID-19 and I was positive the following day. We had not done any order packaging yet because we normally do that on stream and our internet also went down on Sunday.
Out of an abundance of caution, we are quarantining for five days and will be packaging orders this weekend if we are testing negative. Obviously, we do not want to risk your health by exposing you to this! So as much as we'd normally have all your orders packaged up and in the mail yesterday, we are delaying dropping them off at the post office until Monday, August 7th at the earliest.
We seem to be through the worst of it and are already on the road to recovery and we really appreciate your patience and understanding regarding this. If you need to cancel your order because of the delay, we totally understand. Please just reply to this email and I will make sure you get refunded asap.
Again, thank you for your understanding and I hope you're doing well!
~Raven
As many of you know, we are a two person gig around here with just Cat and myself (Raven!) running things. On Sunday 07/30, we found out Cat was positive for COVID-19 and I was positive the following day. We had not done any order packaging yet because we normally do that on stream and our internet also went down on Sunday.
Out of an abundance of caution, we are quarantining for five days and will be packaging orders this weekend if we are testing negative. Obviously, we do not want to risk your health by exposing you to this! So as much as we'd normally have all your orders packaged up and in the mail yesterday, we are delaying dropping them off at the post office until Monday, August 7th at the earliest.
We seem to be through the worst of it and are already on the road to recovery and we really appreciate your patience and understanding regarding this. If you need to cancel your order because of the delay, we totally understand. Please just reply to this email and I will make sure you get refunded asap.
Again, thank you for your understanding and I hope you're doing well!
~Raven